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Client Type

Individual

Personal account

Company

Business account

Company Name *

Commercial Registration (optional) 10 digits

Tax Number (VAT) (optional) 15 digits — starts and ends with 3

National Address (optional — but if you fill any field, complete all of them)

City

District

Street Name

Building No.

Postal Code

Additional Number (optional) 4 digits

Short Address (optional) 4 letters + 4 digits

National ID

First Name

Last Name

Email Address

Phone Number

Password

Confirm Password

Address

I agree to the Terms of Service and Privacy Policy

1. Acceptance of Terms

By accessing and using Petroly's services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Petroly provides fuel management and fleet services including but not limited to:

Digital wallet management for fuel purchases
Fleet vehicle management and tracking
Vehicle assignment and authorization
Transaction history and reporting
Account management tools

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

Provide accurate and complete registration information
Keep your account information up to date
Notify us immediately of any unauthorized access
Not share your account with others

4. Payment Terms

All payments made through the platform are subject to our payment policies. Wallet charges and transactions are processed according to the terms agreed upon during registration.

5. Prohibited Activities

Users agree not to:

Use the service for any unlawful purpose
Attempt to gain unauthorized access to systems
Interfere with or disrupt the service
Provide false or misleading information

6. Limitation of Liability

Petroly shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the service.

7. Modifications

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the modified terms.

8. Contact Information

For questions about these Terms of Service, please contact us at support@petroly.com.sa

Last updated: December 2025

1. Information We Collect

We collect information you provide directly to us, including:

Personal Information: Name, email address, phone number, national ID or commercial registration
Business Information: Company name, address, tax number
Vehicle Information: License plates, vehicle details
Transaction Data: Fuel purchases, wallet transactions

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices and support messages
Respond to your comments and questions
Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations
Partner fuel stations for transaction processing
Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including:

Encryption of sensitive data
Secure access controls
Regular security assessments
Employee training on data protection

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law.

6. Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Withdraw consent for data processing

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content.

8. Contact Us

For privacy-related questions, please contact our Data Protection Officer at privacy@petroly.com.sa

Last updated: December 2025